Welcome to CROSSBORDER HUB PTE. LTD.! By using our website https://xekovi.com/ and purchasing products from our online store, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our services or making any purchases.
1. Acceptance of Terms
By accessing or using our website, you agree to these Terms of Service, which constitute a legally binding agreement between you and CROSSBORDER HUB PTE. LTD.. If you do not agree to these terms, please refrain from using our website and services.
2. Changes to Terms
We reserve the right to modify, update, or change these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on this page, with the updated “Effective Date” at the top. We recommend reviewing these terms periodically to stay informed about any updates.
3. Products and Services
We offer a wide range of men’s bags and accessories for purchase. All products and services provided on our website are subject to availability, and we reserve the right to limit the quantity of any item we sell. We strive to display accurate product descriptions and images, but we do not guarantee that they are always complete, error-free, or up-to-date.
4. Account Registration
To make a purchase or access certain features of our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. If you believe your account has been compromised, please contact us immediately at [email protected].
You agree to provide accurate, current, and complete information during the registration process and to update it as necessary to ensure that it remains accurate. We are not responsible for any errors or issues that arise from providing false or incomplete information.
5. Order and Payment
When you place an order on our website, you agree to purchase the selected products at the prices indicated at the time of checkout. All prices are displayed in the applicable currency and do not include shipping costs, taxes, or any other applicable fees, unless otherwise stated.
We accept various payment methods, including credit/debit cards and other payment processors. By submitting an order, you authorize us to charge the payment method you provided for the total amount of your purchase.
6. Shipping and Delivery
Shipping costs and delivery times will be calculated during the checkout process. We work with trusted carriers to fulfill orders, and you will receive a tracking number once your order has been shipped.
Please note that delivery times are estimates and may vary depending on your location, the shipping method chosen, and external factors such as weather conditions or customs processing. We are not responsible for delays caused by these factors.
7. Returns and Refunds
We accept returns and exchanges in accordance with our Return and Refund Policy. To be eligible for a return, the item must be unused, in its original packaging, and in resalable condition. If you receive a defective or incorrect item, please contact us within 7 days of receiving your order, and we will assist you with the return process.
Refunds will be processed to the original payment method once the returned item has been received and inspected. Shipping costs are non-refundable unless the return is due to our error.
8. Customer Obligations
By using our website and purchasing our products, you agree to:
- Comply with all applicable laws and regulations regarding the use of our website and the purchase of our products.
- Not engage in any fraudulent or unlawful activities when using our website or making purchases.
- Not attempt to interfere with the security of our website or disrupt the user experience for other customers.
9. Limitation of Liability
To the maximum extent permitted by law, CROSSBORDER HUB PTE. LTD. shall not be held liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our liability is limited to the amount you paid for the product(s) in question.
10. Intellectual Property
All content on our website, including text, images, logos, graphics, and trademarks, is the property of CROSSBORDER HUB PTE. LTD. and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content from our website without our express written consent.
11. Privacy Policy
By using our website and services, you agree to the terms of our Privacy Policy, which explains how we collect, use, and protect your personal information.
12. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction where CROSSBORDER HUB PTE. LTD. is located. Any disputes arising from the use of our website or products will be resolved in the appropriate courts of that jurisdiction.
13. Contact Us
If you have any questions or concerns regarding these Terms of Service, please contact us at:
Email: [email protected]
By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service. We appreciate your business and are committed to providing you with excellent products and services.